Progressive Car Insurance Indianapolis Review

Read our review on Progressive and how they fare car insurance provider.

An Overview of Progressive Car Insurance

The third-largest provider of private-passenger auto insurance in the United States, Progressive Insurance takes one of the top spots for commercial auto insurance. Progressive also offers over 30 financial products and other types of insurance coverage, including renters insurance, boat insurance, homeowners insurance, commercial insurance, life insurance, and more. Since Progressive offers so many types of insurance coverages, customers can bundle several and receive decent-sized discounts for doing so. Founded in 1937, Progressive obviously has decades of experience in the insurance arena. The headquarters for the company is based in Mayfield, Ohio, and is well-known for its innovative and entertaining television and video advertisements that feature Flo, Jamie, and other customer service-related personas.
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Reviews of Progressive Car Insurance in Indianapolis

The company was founded in 1937 and is based in Mayfield, Ohio. In addition to competitive rates and helpful customer service, Progressive is known for advertisements featuring Flo, Jamie, and other customer-service personas. The Progressive customer service number is 800-776-4737. Progressive is rated 2.5/5 by WalletHub’s editors, In addition, Progressive’s NAIC rating is 1.66, which means it has received more complaints than the average car insurance provider, adjusted for size.

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Deciding on Whether Progressive Car Insurance in Indianapolis is Right For You

According to a recent study conducted by the editors at Wallethub, Progressive is a good insurance company. While there is room for improvement at all insurance companies and the overall rating given to Progressive by Wallethub is only two and a half stars out of five stars, the insurance company receives high marks for offering competitive rates, a ton of discounts, and the use of technology so that potential customers can price compare. The company also promotes safe driving and scored higher for that characteristic. The company’s lower marks come from a need for better customer service and quicker responses by the claims department staff members. The study was based on samples of insurance quotes, customer reviews, and ratings from several organizations, including the Better Business Bureau (BBB) and J.D. Power and Associates. Progressive customer reviews tout the company’s low prices as being appealing but say that there is definitely room for improvement in the customer service department. Overall, the insurance company is appealing to many people for their wide range of insurance products and lower insurance quotes than most other insurance companies.